Frequently Asked Questions
How does the Sound Therapy Kit work?
The Sound therapy Kit works by using specific sound vibrations to promote a sense of calm and well-being, affecting the body on a cellular level to encourage healing and realignment.
It produces sound waves that create vibrations, which can stimulate cells, promote blood flow, reduce stress, and help with pain perception. The vibrations cause cells to oscillate at their natural frequencies, which can help correct imbalances caused by stress.
Will the Sound Therapy Kit help me relax?
Yes, it can help you relax by potentially reducing stress and anxiety, slowing your heart rate, and inducing a calmer mental state. Sound waves can activate the "rest-and-digest" part of your nervous system, and listening to specific frequencies can shift brain waves from an active state to a more relaxed one. This can lead to lower blood pressure, improved mood, and a greater sense of calm.
Where are you located?
Our head office is located in Sunshine Coast, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
Where can I use the Sound Therapy Kit?
Anywhere you need a moment of calm. The tuning forks are lightweight and easy to carry, which means you can use them at home, in your workspace, outdoors, or on the go.
Use them during your morning routine, before bed, in meditation or yoga, after a stressful conversation, or anytime you want to reset your energy. Because the sound and vibration are gentle, they’re perfect for grounding in busy environments - whether that’s work, school, or even before big events.
Wherever you are, you can take a private moment to regulate your nervous system.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at strongaussiedeals@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.